PRIVACY POLICY

Business Name: ClymbDigital

Address: Jilska 10, Prague, 11000, Czech Republic

Effective Date: July 20, 2025

1. INTRODUCTION

Clymb Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://clymbdigital.com or use our lead generation and marketing services.

This Privacy Policy complies with:

European Union: General Data Protection Regulation (GDPR)

United Kingdom: UK GDPR and Data Protection Act 2018

Czech Republic: Act No. 110/2019 Coll. on Personal Data Processing

United States: California Consumer Privacy Act (CCPA) and other applicable state laws

Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)

Australia: Privacy Act 1988 and Australian Privacy Principles (APPs)

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following personal information:

Contact Information: Name, email address, phone number, business address

Business Information: Company name, industry, job title, business requirements

Payment Information: Billing address, payment method details (processed securely through third-party providers)

Communication Data: Records of correspondence, support requests, and service inquiries

Lead Generation Data: Information collected on behalf of our clients during lead generation activities

2.2 Automatically Collected Information

Technical Data: IP address, browser type, device information, operating system

Usage Data: Pages visited, time spent on site, click-through rates, referral sources

Cookies and Tracking: Session data, preferences, and analytics information

2.3 Third-Party Information

Publicly available business information from professional networks and directories

Data obtained from our marketing and lead generation activities

Information provided by business partners and service providers

3. HOW WE USE YOUR INFORMATION

We use collected information for:

Service Delivery: Providing lead generation and marketing services

Client Communication: Responding to inquiries, providing support, and delivering reports

Payment Processing: Managing billing, invoicing, and financial transactions

Service Improvement: Analyzing performance, optimizing campaigns, and enhancing our offerings

Legal Compliance: Meeting regulatory requirements and protecting our rights

Marketing: Sending relevant business communications (with consent where required)

4. LEGAL BASIS FOR PROCESSING (GDPR/UK GDPR)

We process personal data based on:

Contract Performance: Fulfilling our service agreements

Legitimate Interests: Business operations, service improvement, and direct marketing

Consent: Where explicitly provided for specific purposes

Legal Obligation: Compliance with applicable laws and regulations

5. DATA SHARING AND DISCLOSURE

We may share information with:

Service Providers: Third-party vendors supporting our operations (hosting, payment processing, analytics)

Clients: Lead information and campaign results as part of our services

Legal Authorities: When required by law or to protect our rights

Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell personal information to third parties for monetary consideration.

6. INTERNATIONAL DATA TRANSFERS

We may transfer data internationally for service delivery. When transferring data from the EU/UK, we ensure adequate protection through:

Adequacy Decisions: Transfers to countries with adequate protection

Standard Contractual Clauses: EU-approved contractual safeguards

Binding Corporate Rules: Internal data protection standards

7. DATA RETENTION

We retain personal information for:

Active Clients: Duration of service relationship plus 7 years for business records

Prospects: 3 years from last contact unless consent is withdrawn

Financial Records: 7 years for accounting and tax purposes

Legal Requirements: As mandated by applicable laws

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

8.1 European Union & United Kingdom (GDPR/UK GDPR)

Access: Request copies of your personal data

Rectification: Correct inaccurate or incomplete data

Erasure: Request deletion of your data ("right to be forgotten")

Restriction: Limit processing of your data

Portability: Receive your data in a structured format

Objection: Object to processing based on legitimate interests

Withdraw Consent: Revoke consent at any time

8.2 United States (CCPA and State Laws)

Know: What personal information is collected and how it's used

Delete: Request deletion of personal information

Opt-Out: Refuse sale or sharing of personal information

Non-Discrimination: Equal service regardless of privacy choices

8.3 Canada (PIPEDA)

Access: Request access to personal information we hold

Correction: Request correction of inaccurate information

Withdraw Consent: Opt-out of certain uses of your information

8.4 Australia (Privacy Act)

Access: Request access to personal information

Correction: Request correction of inaccurate information

Complaints: Lodge complaints about privacy breaches

9. DATA SECURITY

We implement appropriate technical and organizational measures including:

Encryption: Data encryption in transit and at rest

Access Controls: Restricted access to personal information

Regular Audits: Security assessments and vulnerability testing

Staff Training: Privacy and security awareness programs

Incident Response: Procedures for handling data breaches

10. COOKIES AND TRACKING

Our website uses cookies and similar technologies for:

Essential Functions: Site navigation and security

Analytics: Understanding site usage and performance

Marketing: Delivering relevant advertisements and content

You can manage cookie preferences through your browser settings.

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy periodically. Material changes will be communicated through:

Website notice for 30 days

Email notification to active clients

Updated effective date

13. CONTACT INFORMATION

For privacy-related inquiries, contact:

Email: [email protected]

Subject Line: "Privacy Policy Inquiry"

For EU/UK data protection matters, we serve as data controller. Czech Republic residents may contact the Office for Personal Data Protection (ÚOOÚ).